Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how Konmask collects and uses information submitted through our website, RFQ forms, email, phone, and related business communication.
Information We Collect
- Contact details such as name, business email, phone or WhatsApp, company, and country.
- RFQ details such as part number, brand, quantity, condition requirement, destination, and message content.
- Technical information such as IP address, browser user agent, pages visited, and form submission metadata.
How We Use Information
- To respond to RFQ requests and provide availability, lead time, and quotation information.
- To arrange communication, shipping documentation, and after-sales support.
- To improve website performance, security, catalog quality, and customer service.
- To comply with applicable legal, tax, trade, and anti-fraud obligations.
Sharing of Information
We do not sell personal information. We may share necessary details with logistics providers, payment or banking partners, compliance advisers, or sourcing partners when required to process a quotation, shipment, or support request.
Data Security and Retention
We use reasonable administrative and technical measures to protect submitted information. RFQ and transaction records may be retained for business, compliance, and support purposes for as long as reasonably necessary.
International Communication
Konmask serves global customers. By submitting an RFQ, you understand that your information may be processed across borders for quotation, sourcing, logistics, and support activity.
Your Choices
You may contact us to request correction or deletion of your contact information where legally and operationally possible. Some transaction records may need to be retained for compliance or legitimate business reasons.
Contact: [email protected] | +86 19859288691