Allen-Bradley 2711-K10G9X PanelView 550 Keypad & Touch Operator Interface – PanelView 550 Series
When a production line loses its operator interface, the consequences are immediate and costly. Operators lose visibility into process status, alarm acknowledgment becomes impossible, and machine parameters cannot be adjusted — forcing an unplanned shutdown that can cost thousands of dollars per hour. In high-stakes environments such as automotive assembly, food processing, and water treatment, the operator interface is not a peripheral device; it is the nerve center of human-machine communication.
The Allen-Bradley 2711-K10G9X is a flagship model within Rockwell Automation’s PanelView 550 series — one of the most widely deployed operator interface platforms in global industrial automation history. With its combined keypad and touch input capability, 5.5-inch STN monochrome display, and native DH-485 / RS-232 communication support, the 2711-K10G9X delivers reliable, deterministic HMI performance in demanding industrial environments. As a Rockwell Automation product, it integrates seamlessly into Allen-Bradley PLC ecosystems, making it the preferred choice for system integrators and maintenance engineers worldwide.
Technical Specifications
- Part Number / SKU: 2711-K10G9X
- Series: PanelView 550
- Manufacturer: Allen-Bradley / Rockwell Automation
- Display Type: STN Monochrome LCD
- Display Size: 5.5 inches
- Input Type: Keypad & Touch Screen (Combination)
- Communication Ports: DH-485, RS-232
- Power Supply: 24V DC
- Operating Temperature: 0°C to 55°C (32°F to 131°F)
- Storage Temperature: -40°C to 85°C
- Enclosure Rating: NEMA 4/4X, 12, 13 (panel front)
- Weight: Approx. 2.72 kg
- Programming Software: PanelBuilder 1400e / PanelBuilder32
- Memory: Non-volatile application memory
- Certifications: UL, CE, CSA
Key Features & Benefits
- Dual Input Flexibility: Combines keypad and touch screen input, giving operators multiple interaction modes to suit different glove-use or environmental conditions on the plant floor.
- Proven PanelView 550 Platform: Part of Rockwell Automation’s most battle-tested HMI series, with millions of units deployed globally across virtually every industrial vertical.
- Native Allen-Bradley Protocol Support: DH-485 and RS-232 communication ensures plug-and-play compatibility with SLC 500, MicroLogix, and other Allen-Bradley PLC families without additional gateways.
- NEMA 4/4X Rated Front Panel: Sealed against dust, oil, and water ingress — suitable for washdown environments in food & beverage and pharmaceutical applications.
- Non-Volatile Memory: Application programs are retained without battery backup, reducing maintenance overhead and eliminating data loss risk during power outages.
- Wide Operating Temperature Range: Performs reliably from 0°C to 55°C, covering the majority of indoor industrial environments without additional thermal management.
- Long Service Life: Designed for continuous 24/7 industrial operation with robust construction and field-replaceable components.
Industry & Equipment Applications
- Automotive Manufacturing: Assembly line control panels, robotic cell HMI stations, conveyor speed and parameter adjustment.
- Food & Beverage Processing: Washdown-rated operator stations for filling, packaging, and pasteurization lines.
- Water & Wastewater Treatment: Pump station control, valve sequencing, and process monitoring interfaces.
- Oil & Gas: Wellhead control panels, compressor station HMI, pipeline monitoring terminals.
- Pharmaceutical Manufacturing: Batch process control, clean-room compatible operator stations.
- Material Handling: Warehouse conveyor systems, sortation equipment, and palletizing line control.
- HVAC & Building Automation: Chiller plant control, air handling unit interfaces, and energy management systems.
System Integration & Compatible Parts
The 2711-K10G9X is designed for seamless integration within the Allen-Bradley / Rockwell Automation ecosystem. Compatible and commonly paired components include:
- PLCs: SLC 500 series (e.g., 1747-L532), MicroLogix 1000/1100/1400, PLC-5 series
- Communication Cables: 2711-NC13 (DH-485 cable), 2711-NC14 (RS-232 cable)
- Programming Software: PanelBuilder32 (Cat. No. 2711-ND3)
- Power Supplies: 1606-XLP series 24V DC power supplies
- Replacement Parts: 2711-NM14 (memory module), 2711-K10 series accessories
- Related HMI Models: 2711-K5A5, 2711-K9A10, 2711-T10G8 (PanelView 550/900/1000 series)
Our Quality Assurance Process
At Konmask.com, every Allen-Bradley 2711-K10G9X unit undergoes a rigorous multi-stage inspection before shipment:
- Visual Inspection: Examination of housing, connectors, display, keypad, and touch screen for physical damage or wear.
- Functional Power-On Test: Unit is powered up and verified to boot correctly, display properly, and respond to input.
- Communication Port Verification: DH-485 and RS-232 ports are tested for signal integrity.
- Firmware Version Check: Firmware revision is documented and disclosed to the buyer.
- Anti-Static Packaging: All units are packed in ESD-safe bags with foam cushioning for safe international shipping.
- Certificate of Conformance: Available upon request for quality-critical procurement processes.
How to Order
- Submit your inquiry via the Contact Us form or email [email protected] with your required quantity and delivery timeline.
- Our technical team will confirm stock availability, unit condition (new / refurbished / surplus), and provide a formal quotation within 24 hours.
- Upon PO confirmation, we arrange secure packaging and international shipping via DHL, FedEx, or UPS with full tracking.
- Lead time: In-stock units typically ship within 1–3 business days.
Why Choose Konmask.com?
- ✅ Specialized in Industrial Automation Components — PLC modules, HMI terminals, DCS components, and drives from leading global brands.
- ✅ Rigorous Quality Inspection — Every unit tested before shipment; no untested stock dispatched.
- ✅ Global Shipping — Reliable international logistics to North America, Europe, Southeast Asia, and the Middle East.
- ✅ Technical Support — Our engineers can assist with compatibility verification, wiring guidance, and integration questions.
- ✅ Competitive Pricing — Direct sourcing relationships enable cost-effective pricing for both single units and bulk orders.
- ✅ Fast Response — Inquiries answered within 24 hours; urgent requirements accommodated.
Frequently Asked Questions
Q: Is the 2711-K10G9X still in production by Rockwell Automation?
A: The PanelView 550 series has been discontinued by Rockwell Automation. However, surplus and refurbished units remain widely available. Konmask.com maintains stock of tested units to support legacy system maintenance.
Q: What is the difference between 2711-K10G9X and 2711-T10G9X?
A: The “K” designation indicates a Keypad & Touch combination input unit, while “T” indicates Touch-only input. Both share the same PanelView 550 platform and communication specifications.
Q: Can the 2711-K10G9X communicate with ControlLogix or CompactLogix PLCs?
A: The 2711-K10G9X natively supports DH-485 and RS-232 protocols, which are not directly compatible with ControlLogix/CompactLogix EtherNet/IP. A protocol converter or gateway (e.g., ProSoft Technology MVI series) would be required for such integration.
Q: What programming software is required?
A: PanelBuilder32 (Cat. No. 2711-ND3) is the standard programming software for PanelView 550 series terminals. The legacy PanelBuilder 1400e software is also compatible.
Q: Do you provide a warranty on this unit?
A: Yes. All units sold by Konmask.com carry a 90-day functional warranty covering defects identified during normal operation. Please contact [email protected] for warranty claims.
Q: Can I request a datasheet or technical documentation?
A: Yes. Contact us at [email protected] and our team will provide the relevant Rockwell Automation publication (e.g., 2711-UM014) for the PanelView 550 series.
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