GE 369-HI-R-M-0-0-0-E Advanced Motor Protection – 369 Motor Management Relay Series
When a critical motor fails unexpectedly on the plant floor — whether driving a compressor, pump, or conveyor — the consequences cascade instantly: unplanned downtime, production losses, and potential equipment damage that can cost tens of thousands of dollars per hour. Without a dedicated motor management relay, operators are left reacting to failures rather than preventing them. The GE 369-HI-R-M-0-0-0-E eliminates this vulnerability by delivering comprehensive, real-time motor protection that detects fault conditions before they become catastrophic events.
Within GE’s renowned 369 Motor Management Relay series, the 369-HI-R-M-0-0-0-E variant is engineered for high-interrupting applications requiring robust current sensing, RS-485 Modbus RTU communications, and a full suite of protection functions in a single DIN-rail or panel-mount package. The 369 platform is trusted by engineers across oil & gas, mining, water treatment, and heavy manufacturing worldwide — representing GE Grid Solutions’ decades of expertise in motor protection technology.
Technical Specifications
- Model / SKU: 369-HI-R-M-0-0-0-E
- Brand: GE (General Electric / GE Grid Solutions)
- Series: 369 Motor Management Relay
- Current Input: High-interrupting (HI) CT input configuration
- Relay Output: R — Standard relay output module
- Communications: M — RS-485 Modbus RTU
- Power Supply: Standard AC/DC universal supply
- Mounting: Panel mount / drawout compatible
- Weight: 3.62 kg
- Compliance: IEC / ANSI standards for motor protection relays
Key Features & Benefits
- Comprehensive Motor Protection: Thermal overload, phase unbalance, undercurrent, overcurrent, ground fault, and locked rotor protection in one unit
- High-Interrupting CT Input: Designed for motors with high fault current environments, ensuring accurate measurement even under severe fault conditions
- RS-485 Modbus RTU Communications: Seamless integration with SCADA, DCS, and PLC systems for remote monitoring and control
- Motor Thermal Model: Sophisticated thermal memory and RTD monitoring to maximize motor life and prevent premature aging
- Event Recording & Diagnostics: Onboard data logging of fault events, motor starts, and operating history for root-cause analysis
- Flexible I/O: Configurable relay outputs and digital inputs to match diverse protection and control schemes
- User-Friendly Interface: Front-panel LED indicators and keypad for local configuration and status monitoring
- Proven Reliability: GE’s field-proven 369 platform deployed in thousands of installations globally
Industry & Equipment Applications
- Oil & Gas: Pipeline compressors, wellhead pumps, gas injection motors
- Mining & Minerals: Conveyor drives, crushers, ball mills, hoists
- Water & Wastewater: Pump stations, aerators, blowers
- Power Generation: Auxiliary motor protection in power plants
- Pulp & Paper / Chemical: Process pumps, agitators, extruders
- Marine & Offshore: Critical motor protection in harsh environments
- General Manufacturing: Any MV/LV motor requiring advanced protection and SCADA integration
System Integration & Compatible Parts
The GE 369-HI-R-M-0-0-0-E is designed to integrate seamlessly within GE’s broader protection and control ecosystem. Compatible and commonly paired components include:
- GE 369 series accessories: communication modules, RTD input modules, and test plugs
- GE Multilin SR series relays for feeder and transformer protection
- GE EnerVista software suite for relay configuration, monitoring, and firmware updates
- Third-party SCADA/DCS systems via Modbus RTU over RS-485
- Standard 5A secondary CTs compatible with the HI input configuration
Our Quality Assurance Process
At Konmask.com, every GE 369-HI-R-M-0-0-0-E unit undergoes a rigorous sourcing and verification process before shipment:
- Authentic Sourcing: Units are sourced from authorized distributors and verified supply chains — no grey-market or counterfeit parts
- Visual & Physical Inspection: Each relay is inspected for physical integrity, label authenticity, and correct model identification
- Functional Verification: Where applicable, units are powered and basic communication/output functions are verified
- Secure Packaging: Anti-static and shock-resistant packaging to ensure safe international transit
- Documentation: Original manufacturer documentation and certificates of conformity provided upon request
How to Order
- Submit your inquiry via the Contact / Request a Quote form on this page
- Provide your required quantity, delivery timeline, and destination country
- Our technical team will confirm availability, lead time, and provide a formal quotation within 24 hours
- Upon order confirmation, we arrange secure payment and expedited international shipping
- Full shipping documentation, tracking, and after-sales support provided
📧 Email: support@konmask.com | 📞 WhatsApp/Tel: +0086 19859288691
Why Choose Konmask.com?
- ✅ Specialized in Industrial Automation & Protection Relays — deep technical knowledge, not a generic marketplace
- ✅ Global B2B Export Experience — serving engineers and procurement teams in 30+ countries
- ✅ Fast Response — quotations within 24 hours, urgent orders prioritized
- ✅ Competitive Pricing — direct supply chain relationships for cost-effective sourcing
- ✅ After-Sales Support — technical assistance for installation, configuration, and troubleshooting
- ✅ Secure International Shipping — DHL, FedEx, UPS with full tracking and export documentation
Frequently Asked Questions
Q: What does the “HI” designation mean in GE 369-HI-R-M-0-0-0-E?
A: “HI” refers to the High-Interrupting current input configuration, designed for applications where fault currents are high and accurate CT measurement is critical for reliable protection.
Q: Does the 369-HI-R-M-0-0-0-E support Modbus TCP or only Modbus RTU?
A: The “M” designation in this model code specifies RS-485 Modbus RTU communication. For Modbus TCP or other protocols (DNP3, IEC 61850), different 369 variant codes apply.
Q: Can this relay protect both medium voltage and low voltage motors?
A: Yes. The GE 369 series is suitable for both MV and LV motor protection applications when used with appropriately rated CTs. Consult the GE 369 instruction manual for CT ratio configuration guidelines.
Q: What software is used to configure the GE 369-HI-R-M-0-0-0-E?
A: GE EnerVista 369 Setup software is the primary configuration tool, available from GE Grid Solutions. Settings can also be configured via the front-panel keypad.
Q: Do you provide a warranty on this product?
A: Yes. All units sold through Konmask.com come with our standard warranty against defects in materials and workmanship. Contact us for specific warranty terms applicable to your order.
Q: What is the typical lead time for the GE 369-HI-R-M-0-0-0-E?
A: Lead time varies by stock availability. In-stock units typically ship within 3–5 business days internationally. Contact us for current availability and expedited options.
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Original Source: https://Konmask.com
Contact: support@konmask.com | +0086 19859288691
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