Network Management Solution – Black Box SW998AE-R2 | ServManager Series
Where This Product Is Used
The Black Box SW998AE-R2 ServManager is deployed across a wide range of industrial and enterprise environments where centralized network device management is critical:
- Industrial Automation Plants – Centralized monitoring of switches, routers, and serial device servers on the factory floor
- Data Centers & Server Rooms – Out-of-band management and remote console access to rack-mounted equipment
- Utilities & Energy Infrastructure – SCADA-adjacent network oversight for substations and remote field sites
- Transportation & Logistics Hubs – Managing distributed network nodes across warehouses and transit terminals
- Telecommunications & ISPs – Multi-site device management with SNMP and Telnet/SSH access
- Building Automation Systems (BAS) – Integration with BMS controllers and IP-based field devices
Technical Specifications
| Attribute | Detail |
|---|---|
| Part Number / SKU | SW998AE-R2 |
| Internal Reference | 724C746C5500 D2-04B-1 728A-28375 |
| Product Series | ServManager |
| Manufacturer | Black Box Corporation |
| Product Type | Network Management Software / Platform |
| Management Protocols | SNMP v1/v2c/v3, Telnet, SSH, HTTP/HTTPS |
| Supported Devices | Black Box switches, serial servers, KVM, media converters |
| Interface | Web-based GUI + CLI |
| Weight | 360 g (packaged) |
| Shipping | Physical media / license kit |
Why Engineers Specify This Model
- Unified Device Dashboard – Single-pane-of-glass visibility across all Black Box network devices, reducing mean time to diagnose (MTTD)
- Out-of-Band Management – Maintain access to devices even when the primary network path is down — critical for 24/7 industrial uptime
- SNMP Trap Alerting – Proactive fault notification before failures cascade into production downtime
- Role-Based Access Control (RBAC) – Granular permission management for multi-team environments (NOC, OT, IT)
- Revision R2 Improvements – Enhanced compatibility, security patches, and expanded device library vs. original SW998AE
- Scalable Architecture – Suitable for small branch deployments up to large multi-site enterprise networks
Complete System Bill of Materials
For a complete ServManager deployment, engineers typically specify:
- Black Box SW998AE-R2 – ServManager Software (this item)
- Black Box LES400 Series – Serial Device Servers (managed endpoints)
- Black Box LGB700 Series – Managed Gigabit Switches
- Black Box KV9616A – KVM Switch (optional, for console access)
- Dedicated management VLAN / OOB network segment (customer-supplied)
- Windows Server 2016/2019 host or equivalent VM (customer-supplied)
Compliance & Industry Standards
- SNMP RFC 1157 / RFC 3411–3418 compliant
- SSH-2 encrypted management sessions (FIPS-compatible configurations available)
- Compatible with IEC 62443 OT network segmentation architectures
- CE / FCC Class A emissions (hardware components)
- RoHS compliant packaging and media
Quality Assurance & Sourcing
All Black Box products listed on Konmask.com are sourced through verified industrial distribution channels. Each unit undergoes:
- SKU and part number verification against Black Box official documentation
- Physical inspection of packaging integrity and license key validity
- Pre-shipment functional check where applicable
- Traceability documentation available upon request for regulated industries
How to Source This Part
- Add to Cart – Click the purchase button above to place your order directly
- Request a Quote – For volume orders (>5 units) or project-based procurement, email [email protected]
- Lead Time – In-stock units ship within 1–3 business days; special-order items within 7–14 business days
- Export & Cross-Border – We support international shipping with full customs documentation (HS Code: 8523.49)
- OEM / System Integrator Pricing – Contact us for SI partner pricing and project registration
Application-Specific FAQ
Q: Is SW998AE-R2 compatible with non-Black Box devices?
A: ServManager is optimized for Black Box hardware. Limited SNMP monitoring of third-party devices is possible, but full feature support requires Black Box endpoints.
Q: What is the difference between SW998AE and SW998AE-R2?
A: The R2 revision includes updated device library support, security hardening, and compatibility with newer Black Box firmware versions. R2 is the current recommended revision.
Q: Can this be deployed in a virtualized environment?
A: Yes. ServManager can be installed on a Windows VM (VMware ESXi, Hyper-V) with standard hardware requirements. Contact us for VM deployment guides.
Q: Is a software license included?
A: Yes. SW998AE-R2 ships as a complete license kit. License terms and node counts should be confirmed with your order — contact us for multi-site licensing.
Q: Do you provide technical support post-purchase?
A: Konmask.com provides pre-sales technical consultation and sourcing support. For software-level support, Black Box’s official support channels apply.
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